धातुकारShipping & deliveryFree shipping.
Free shipping.
Clear dispatch dates.
We ship every order free to serviceable addresses in India. Check the product page for its dispatch window; we send tracking after courier handoff.
Before it leavesChecked, packed and tracked.जाँचा · पैक किया · भेजाDhaatukaar · धातुकार
We check the order
We match the piece, quantity and visible condition to the listing.
We protect the form
We secure edges, lids and projecting details before closing the box.
The courier collects
We send your fulfilment and tracking details after handoff.
You follow the parcel
Use the tracking link for the latest carrier updates and delivery estimate.
The practical detailsTimelines, tracking
Timelines, tracking
and delays.
Estimates are in business days and begin after payment and any required order verification. They are not guaranteed delivery dates.
Where and what it costs
We currently ship only within India, to pin codes our courier partners can service. Standard tracked shipping is free, with no minimum order value. We do not currently offer international delivery.
Dispatch before transit
Most listed pieces dispatch in 3–5 business days. Pieces around 10 kg or more may require 1–2 weeks to prepare, inspect and pack; the product page is the authority for that item.
Estimated delivery
Most serviceable addresses receive an order within 3–8 business days after dispatch. Remote locations and unusually large parcels may take up to 12 business days after dispatch. Weekends, public holidays and disruption outside our control can add time.
Tracking and split parcels
We send tracking after courier handoff. Products may travel separately when their dispatch windows differ; you will receive the relevant tracking for each fulfilled parcel.
Incorrect or incomplete address
Send a correction before dispatch and we will make a reasonable effort to update it. Once handed over, a change may not be possible. If a parcel returns because the address was incomplete, unreachable or refused, we will contact you before any chargeable re-dispatch.
Delay, loss or delivery dispute
If tracking has not moved for seven business days, a parcel is materially late, or it is marked delivered but missing, email support@dhaatukaar.com. We will investigate with the courier and provide the remedy required if the parcel is confirmed lost or incorrectly delivered.
Policy effective 9 September 2026
Need to change the address?
Contact Dhaatukaar Tell us before it leaves.
Contact us with the order number as soon as possible. Once a parcel is handed to the courier, an address change may not be possible.